Privacy Policy for Residential Premier Real Estate

Legal Business Name: Residential Premier Real Estate

Brand Name: Residential Premier Real Estate

Effective Date: July 24, 2025

At Residential Premier Real Estate ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://www.residentialpremier.com/) or use our services. By using our Site, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, and phone number (submitted via contact or lead forms, e.g., https://www.residentialpremier.com/contact-us).
• Property details (if submitted for a brokerage or management quote/service).
• Tenant information (if you are a tenant in one of our managed properties).
• Analytics data (via cookies or tracking tools).

2. How We Use Your Information

We use your information to:

• Provide real estate brokerage and property management services.
• Respond to inquiries and provide quotes.
• Communicate with you regarding appointments, service updates, and account information.
• Improve our website and services.
• Send marketing communications (only if you opt in).
• Optimize advertising performance.

3. Sharing Your Information

We do not sell or share your information with third parties, except:

• Trusted service providers assisting in operating our business (e.g., payment processors, analytics providers, communication platforms).
• Legal or regulatory authorities when required by law.

TCR COMPLIANCE STATEMENT (CRITICAL FOR SMS):

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking

We may use cookies and similar tools to analyze performance and improve user experience. You may choose to disable cookies in your browser settings.

5. Data Security

We take reasonable measures to protect your information against unauthorized access, misuse, or disclosure.

6. Your Rights

You may request to:

• Access, correct, or delete your personal data.
• Opt out of future marketing communications.

Please contact us at [email protected] for any privacy-related inquiries.

7. SMS / Text Messaging Policy (TCR Compliant)

This section outlines the specific terms governing your consent to receive text messages from Residential Premier Real Estate.

7.1 Consent to Receive SMS Messages:

We only send SMS messages to individuals who have provided explicit express written consent to receive such communications. This consent is obtained when you provide your mobile number on our contact form at https://www.residentialpremier.com/contact-us and check the SMS consent checkbox. By opting into our SMS program, you agree to receive text messages from us. You understand that consent is not a condition of receiving our services.

7.2 Purpose and Types of Messages:

You agree to receive messages from Residential Premier Real Estate for purposes including:

• Customer Care: Direct interactions with clients, tenants, and property owners. This includes communicating with clients about appointments, providing assistance with tenant inquiries, and offering general support related to our brokerage and property management services.
• Account Notifications: Sending essential and automated updates to our clients. This covers sending rental reminders for tenants and notifying property owners that a tenant has been secured for their property.

7.3 Message Frequency:

Message frequency will vary depending on your engagement with our services and property management needs.

7.4 Message and Data Rates:

Message and data rates may apply to any messages sent to or from you. Standard message and data rates charged by your mobile carrier may apply. Please consult your mobile carrier for details regarding your specific messaging plan.

7.5 Opt-Out Instructions:

You can stop receiving SMS messages from Residential Premier Real Estate at any time. Simply reply STOP to any message you receive from us. You will receive one final confirmation message indicating that you have been unsubscribed. No further messages will be sent unless you explicitly opt back in.

7.6 Help and Support:

If you need assistance or have questions regarding our SMS program, you can reply HELP to any message you receive from us, or contact our office directly at (219) 682-1058 or by email at [email protected].

7.7 Third-Party Providers for SMS:

We may use third-party service providers (such as RingCentral) to facilitate our SMS communications. These providers are contractually bound to handle your data in accordance with this Privacy Policy and applicable laws, acting solely as our service providers for message delivery.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your data, don’t hesitate to get in touch with us at:

Residential Premier Real Estate

8396 Mississippi St., Door F- Suite G1, Merrillville IN, 46410

Phone: (219) 682-1058

Email: [email protected]

Website: https://www.residentialpremier.com/